Category: CRM

Why Customers Are Switching From Microsoft Dynamics GP to the Cloud to Drive Growth

Overview To discover how cloud-based ERP systems support and accelerate growing organizations, NetSuite’s Vishrut Parikh and Anand Misra engaged senior IT executives in discussions on the topic. These executives shared case studies of why they switched from on-premise to cloud-based systems, how the implementation process occurred, benefits they have experienced, and lessons learned. A prevailing […]

Total Cost of Ownership Makes Cloud ERP No-Brainer

Cloud computing eliminates the need for individual companies to buy, deploy and maintain IT infrastructure or application software. In the cloud computing model (also known as software-as-aservice, or SaaS), the vendor takes responsibility for deploying and managing the infrastructure (servers, operating system software, databases, data center space, network access, power and cooling, etc.) and processes […]

The Compelling TCO Case for Cloud Computing in SMB and Mid-Market Enterprises

Cloud computing essentially eliminates the need for customers to buy, deploy and maintain IT infrastructure or application software individually. Regardless of the application, the cloud computing vendor takes responsibility for all of the infrastructure required to run the solution–servers, backup, software, operating systems, databases, updates, migration, power and cooling, facility space, etc., and associated internal […]

A Buyer’s Guide to Customer Relationship Management Solutions

WHO THIS GUIDE IS FOR This guide is for any decision-maker—including sales, service, marketing and IT executives—evaluating a customer relationship management (CRM) or sales force automation (SFA) project. INTRODUCTION With such a rapid deterioration in the economic environment, the 80/20 rule—that 80% of a business’s pr are typically generated from 20% of its customers—is more […]