Category: Services Industry

Top Professional Services Organizations Run on NetSuite

The industry’s leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that four of the 11 professional services organizations identified as ‘Best-of-the-Best’ by Service Performance Insight (SPI Research), the leading research consultancy in the professional services industry, use NetSuite OpenAir and NetSuite OneWorld to run their businesses more effectively and […]

PSA: Proving the Business Value

For many service professionals struggling to manage and pull together three separate silos of finance, sales and project information, the case for bringing in cloud-based professional services automation (PSA) is obvious. By tightly integrating PSA with existing ERP and CRM applications, a company can gain clear quote-to-cash end-to-end visibility, usability and accountability as well as […]

Best Practices of Leading Service Organizations

Introduction When it comes to running a professional service organization what separates the ―best from the ―rest? Are there key attributes and best practices that differentiate top performing service organizations? Do integrated applications improve performance? The PS Maturity Model was designed to answer these questions. After more than two years of research using the PS […]